Bidirectional synchronization in Real Time between the Back-Office and the CRM with the Real-Time4 CRM
Real-Time4 CRM allows the implementation of a CRM solution connecting it directly to the applications and the already existing ERP. The synchronization is done in two directions. It is not necessary anymore to develop expensive interfaces. A simple set-up is enough and the updates are done in real time. In this way, as soon as a user modifies the contact information of a client in the ERP, the update is done immediately in the CRM. Similarly, when an event takes place in the CRM, it has an immediate impact in the back-office.
Real-Time4 CRM allows also the launching of specific actions other than the update of a database. For example, it can send an email, start a treatment in the ERP. The data becomes intelligent without the implementation of long, complex and expensive processes.
The implementation of Real-Time4 CRM is fast and does not require any kind of modification of its applications. Its ownership cost is extremely low and its pricing model very attractive.
The Real-Time4 CRM uses data'distribution technology to operate in real time.
The selection/transformation feature is performed both on the source and on the target so that only essential data is sent, and enables to synchronize completely different data schemes on heterogeneous systems.