Support and Services

SERVICES

SUPPORT AND SERVICES

Using tried and tested solutions by our customers, and good practices, GammaSoft experts walk your teams through the process of integrating chosen solutions into your Information System: Technical support, training on demand, architectural consulting.

TECHNICAL SUPPORT

GammaSoft’s technical support Center offers customers a support and maintenance contract for the ideal assistance. Use GammaSoft solutions to take advantage of the technical expertise of our R&D engineers.

By phone: Call +33 (0)1 49 59 05 00, from Monday to Friday from 9 AM to 6 PM CET By email: support@gamma-soft.com

TRAINING

Standard 4-day training session for quickly getting hands-on experience of the tool. The session covers technical and architecture concepts, installation instructions, setting up and security.  

We offer customized training to deal with specific problem areas, tailored to your needs.

CONSULTING

Technical audits and diagnostics

Starting from analysis of the existing flows, we diagnose ways to optimize data flow: choices and setting up a Real Time solution, optimized parameterizing, implementation of development standards, choice of the most appropriate implementation architecture. The audit also measures the impact on data movements of information system developments and conversions.

Advice on data flow architecture and optimization

GammaSoft help you define and implement the most appropriate architecture to optimize the operation of your company information system and flow.